About Us

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Goodwins has been a family business since 1938 and is based in Margate, Kent. It started out as a traditional ironmongers shop and has diversified over the years through hand tools, garden machinery, power tools and garden leisure. The current owners, David and Nicky Goodwin have been involved with spas and pools for over 20 years and in that time have gained a large practical knowledge of installation and maintenance.

In 2005 Goodwins was offered the Kent dealership for Elite Spas by Kevin and Issy and ever since our feet have hardly touched the ground! We fit in excess of 150 spas a year, making us Kent’s number 1 spa supplier and we are regularly Elite Spas number 1 UK dealership, so it’s fair to say we are starting to get the hang of it!

Every new install is unique and normally not without its own special challenges. However our goal is total customer satisfaction and we will do what ever is required to achieve just that. Over 50% of our new customers come from recommendations and that hopefully means we are getting most things right.

Elite Spas owners, Kevin and Issy Rickard-Sanger are totally dedicated to providing the ultimate in service and support to all their dealers and customers alike, who become involved with their brand.

Both Kevin and Issy sit on the Bishta (British and Irish Spa and Hot Tub Association) board of control.  Kevin as the technical advice and Issy as chairman – no mean feat as BISHTA are arguably the best in the world for setting of standards and training in the industry!

Elite are so certain that their tubs are better quality, better value for money and a better long term investment that they offer a 5 year parts warranty against electrical and plumbing defects, 5 year surface defects warranty and a 25 year full structural warranty.  Yep, a quarter of a century.  Unbeatable by any other spa supplier! Fact.

Elite Spas are based in Yeovil, Somerset so they talk a little bit different from us in Kent!  Lots of spaRRRR’s

 

© Goodwins Margate Ltd 2019